This is such an amazing service that surprisingly is totally free for the apartment seeker (tenant). My boyfriend and I were looking for a place, I spoke with one of the agents over the phone and told her what we were looking for. She met with us that weekend, had a 5 page list of various apartment options (with all prices, promo deals, additional fees laid out). She was very knowledgable about each complex, the style, management, amenities, and local attractions. She then went with us that day to view our top three apartment choices. She was so helpful; asking questions we didn't know to ask to the apartment's leasing managers. Overall we had an amazing experience that was totally free. These guys get paid by various apartment complexes through their advertising budgets (they are not tied to any one complex). With this system is ends up being completely free for you. So cool and helpful!